Support

Shipping & Returns

Shipping Policy

When possible we use standard USPS, insured and tracked shipping.  If you specifically requested during your order arrangements your shipping will be automatically calculated during checkout.  Utilizing online shopping ourselves we personally despise paying for shipping that doesn't actually go toward sending a package to us.  So rest assured that anything you are charged for shipping, is what we are charged to ship your items directly to you.

Return & Exchange Policy

We ensure you know exactly what we are sending you prior to your new items arrival.  All orders are custom prior to ordering.  In the event that we made an error, we will correct the problem and ship you a replacement as quickly as possible.  If at anytime prior to construction or manufacture, or purchase of materials wish to cancel your order you are able without additional charges.  If VogueMedieval.com has made purchase of materials for your order, you will be offered a refund in the amount of your order less the cost of the materials ordered.  This is usually referred to as your deposit.

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